Reference

How p3355 Handles Your Personal Information

Your account data, payment details and browsing activity are handled with clear rules — no ambiguity about what we collect or why.

Account data kept securebKash, Nagad, Rocket payment records protectedNo data sold to third partiesYou can request your data anytimeAccess subject to local law

Explore the Lobby Read FAQ

Data We Hold and Why We Hold It

p3355 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect your name, contact details, date of birth and the payment method you register — whether that is bKash, Nagad or Rocket. Every deposit and withdrawal transaction leaves a record tied to your account wallet, and we keep

1
that record to process your payments accurately and resolve any disputes. We also log device identifiers and session data each time you access the platform from your phone or browser — this helps us keep your account secure and detect unusual login activity. Cookie data from
2
your browsing session is collected to maintain your preferences and session state; you can adjust cookie permissions through your browser settings at any time. We do not collect more than we need, and we do not sell or rent your personal information to any outside marketing
3
party. Your payment data — including bKash wallet numbers, Nagad account references and Rocket transfer details — is stored in encrypted form and is only accessed by our payments and verification teams when processing a transaction or handling a support request. Retention periods follow the requirements
4
applicable to the regions where your access is eligible under local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove your personal data, or if you have a question about how we handle your payment records, our support team can take that request directly. We aim to acknowledge data requests within a reasonable time. Availability depends on your eligible region and local law.

Live Chat Open the chat icon on any page to send a data request or ask about how your bKash or Nagad records are stored. Our team picks up active chats during operational hours.

Email Support Send a detailed privacy request to our support email. Include your registered account details so we can locate your data records and respond accurately to your request.

Account Help Centre Log into your account and use the Help section to submit a formal data access or deletion request. Requests made through your account are linked to your verified profile automatically.

HOW WE PROTECT DATA

Security, Cookies, Retention and Account Control

We use SSL encryption across every page and every transaction. Your login credentials, payment wallet references and personal details travel over encrypted connections. Here is what that means in practice for your account.

Cookie Controls

Session cookies keep your account state active while you browse. You can block non-essential cookies from your phone or desktop browser settings without losing access to your account.

Account Security

Login attempts are monitored for unusual device or location patterns. If we detect something unexpected, we may ask for additional verification before allowing access to your wallet.

Data Retention

We hold your account and transaction records for the period required under applicable rules for your eligible region. Once that period ends, records are deleted or anonymised.

Requesting Changes

Write to us via live chat or email to request a correction, export or deletion of your personal data. We will confirm receipt and process your request within the applicable timeframe.

Your Privacy Questions, Answered Clearly

Below are the questions we hear most often about how your data is handled on this platform. If your question is not here, our live chat team can take it directly.

We collect your name, contact details, date of birth and the payment method you register — bKash, Nagad or Rocket. Device and session data is also logged for account security purposes.

Yes. Payment wallet references are stored in encrypted form. Only the payments and verification team can access them, and only when processing a transaction or resolving a support case.

You can. Send a request through live chat, email or the Help section inside your account. We will locate your records and provide a copy within the timeframe applicable to your eligible region.

We do not sell or rent your data to outside marketing parties. Data is shared only where required to process your payment, verify your account, or meet obligations under applicable law for your eligible region.

Submit a deletion request through live chat or our support email. Include your registered account details. We will review the request and action it in line with our retention obligations for your region.

Your records are retained for the minimum period required under rules applicable to your eligible region. After that period, data is either deleted or anonymised — we do not keep it indefinitely.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoTerms & Conditions

How p3355 Handles Your Personal Information

Reach Us About Your Privacy Rights

Security, Cookies, Retention and Account Control

Your Privacy Questions, Answered Clearly

01 What personal data does p3355 collect when I open an account?

02 Is my bKash or Nagad wallet number stored securely?

03 Can I request a copy of the data you hold about me?

04 Does p3355 share my personal data with any third party?

05 How do I ask p3355 to delete my account data?

06 What happens to my data if I stop using my account?

Privacy Policy

Related pages

Related pages