What This FAQ Section Covers
We built this FAQ section around the real questions we get through our support channel — not a generic list. The sections below cover account setup, how local wallet payments are processed, how to reach us when something goes wrong, and what to expect when you request a withdrawal. Deposits made via bKash, Nagad or Rocket are matched to your account wallet
once the transfer is confirmed on the wallet side. Withdrawals follow a verification step where we check the wallet number matches your registered account details before the transfer is sent. If you are in Dhaka or anywhere else in Bangladesh, the process is the same — your wallet number, your registered account, your transaction. We keep things consistent across devices too, so
whether you are on the browser or the mobile site, your account history and wallet balance stay in sync. Availability depends on your local law and eligible region.
- bKash
- Nagad
- Rocket